Small Business Manager

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Small Business Manager

uFeaturest uCompetitive Advantaget uFrequently Asked Questionst
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System Requirementst uFoundations Services Programt uCase Studiest

 

 

 

 

Foundation Services Program

A Foundation Services Program is required for the first year of purchase.  Customers can choose from the Foundation Services Basic or Preferred options below.
Foundation Services-Basic: Foundation Services-Preferred
Financial Suite
  • All product upgrades
  • CustomerSource access to comprehensive on-line services
  • 3 support incidents (electronic or telephone)
  • One online training session per year
  • $275 Single User
  • $575 Multi User
Financial Suite
  • All product upgrades
  • CustomerSource access to comprehensive on-line services
  • 12 support incidents (electronic or telephone) with a 3-hour guaranteed response time
  • One Orientation Training on CD-ROM the first year
  • Access to the library of Small Business Manager tutorials on our online training system the second year and beyond
  • $850   Single User
  • $1150 Multi User

 

Financial with US Payroll Suite
  • All product upgrades
  • Payroll tax tables and tax updates
  • CustomerSource access to comprehensive on-line services
  • 3 support incidents (electronic or telephone)
  • One online training session per year
  • $425  Single User
  • $725  Multi User
Financial with US Payroll Suite
  • All product upgrades
  • Payroll tax tables and tax updates
  • CustomerSource access to comprehensive on-line services
  • 12 support incidents (electronic or telephone) with a 3-hour guaranteed response time
  • One Orientation Training on CD-ROM the first year
  • Access to the library of Small Business Manager tutorials on our online training system the second year and beyond
  • $1000  Single User
  • $1300  Multi User

 

Additional Service Options

Pricing for Additional Support and Training Options
5-Packs of Support Incidents
  • 3-hour guaranteed response time
  • Requires enrollment in a Foundation Services Program to purchase and use.
$250
Per-Incident Support
  • Telephone or electronic support available with a credit card
  • (eSupport only available to customers enrolled in Foundation Services)
  • Same-day response time
$65 for either electronic or telephone support if you are enrolled in a Foundation Services Program

$95 for telephone support if you are not enrolled in a Foundation Services Program

Orientation Training CD
(included in Foundation Services-Preferred Program)
$225 
Internet-Based Training Library (included in 2nd year of Foundation Services-Preferred Program) $225
Training Workbooks
  • Financial Series
  • Payroll Series

$95

$25

Once a license copy of Small Business Manager has been purchased, it cannot be returned to Microsoft Great Plains. Please see license agreement for full details on return and transfer policy.

 

Orders must be placed over the internet to receive published pricing. We accept VISA, MasterCard, Discover and American Express.

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